"We wrote to Tesco yesterday to
tell them that we will not accept their application. The decision has
been taken despite the prospect that Rightmove may face a legal
challenge from Tesco",
- explains Miles Shipside, Commercial Director of Rightmove in a letter sent to all Rightmove estate agent members.
But what would be the ramifications of a legal battle where Tesco's win?
Here are two outcomes, and in my humble opinion, one inevitability.
1.
Tesco use the current No Sale No Fee model and charge a % commission on
completion - This would just mean another competitor in the market for
agents to go up against. Not too much of a problem for independent
agents, as we already compete against large corporates. But there are
no benefits to the customer.
2.
However, the second, more worrying outcome for agents would be Tesco
changing the model. We already know Tesco entered the market in June
2007 with a private sale site Tescopropertymarket.com and an offer of
£199. We also know they withdrew the ability to upload
property to their site in September as the Office of Fair Trading
concluded they were operating as estate agents and therefore were
required to comply with the Estate Agents Act 1979.
What if they mixed it up a bit when they return?
What
if they used the same £199 upfront marketing fee and then
added a much smaller commission fee upon completion? With their very
deep pockets and infrastructure already in place, they could completely
destroy the current No Sale No Fee method.
Estate
agents would suffer immediately because Tesco could offer a more
attractive alternative to an already expensive and unpopular method.
Who wins? Tesco and the seller.
Instead of resisting, what if estate agents took the lead and changed the model now
We
know customers are unhappy with the amount estate agents charge, it's
all over the media. And everybody knows we no longer have the monopoly
on buyers, because the majority are online at Rightmove.
Rightmove is now the ultimate shop window, displaying 9 out of 10 properties for sale in England.
... And now for the inevitability
The
outdated current system will be replaced with a much fairer
alternative. Agents will have to cut the fat and move away from
unnecessarily expensive high street units into serviced offices on the
outskirts of towns.
Because
of current commitments to leases and contracts it's not an option for
many, which might explain the resistance to change.
It's inevitable the system will change, which is why we've already committed to the new method, and everybody wins.
The
customer wins as their fees are £1,000's less. And a small,
upfront marketing fee allows us to operate at much lower costs.